Canon Printer Error Codes: Know When to Call for Repair

We will walk you through some of the most common and what they mean. For more information about your specific model, please consult the user manual or visit canon-usa.com/support for additional assistance.

Error Code E13: Paper Jam

Description: You’ve encountered a paper jam. Remove all sheets of jammed paper, then clear the print head (bypass tray). If this doesn’t fix your problem, it’s probably time to get in touch with us for the support!

Error Code 20: Printhead Problem Description

There may be an issue with the ink or printheads. Ensure that the printhead is correctly installed, and then turn off your printer, wait a few minutes, and restart it. If you’re still having trouble, try cleaning ink from around the nozzle using a soft cloth dampened with water or glass cleaner before turning off your printer again to allow time for drying. Error Code 22: Printhead Cleaning Required Description: Please run a printhead cleaning cycle. If you’re still encountering problems, please get in touch with us for assistance.

Error Code 36: Printer Temperature Too High

Description: Your printer’s internal temperature may be too high to continue printing efficiently or safely. This is often caused by the output tray being open when attempting to use your Canon printer. To resolve this issue, please close the output tray and continue printing.

Error Code 40: Paper Jam / No Paper in Tray

Description: Ensure that paper is loaded correctly in your printer’s input tray(s) before continuing with a print job. If you’re still having trouble, try clearing out any remaining paper by opening (or closing) the input tray or output bin, then clearing out any remaining piece.

Error Code 51: Printer Fan Error

Description: Your printer’s fan may have stopped working correctly. Please turn off your printer and allow it to sit for five minutes before turning it back on again in an attempt to resolve this issue. If you’re still having trouble, try performing a power reset (turning the printer off, wait five minutes before turning it back on again).

Error Code 61: Printer Power Problem

Description: There may be an issue with your printer’s power supply. Ensure that your printer is plugged into a working outlet, and then turn off your Canon inkjet printer for at least 30 seconds to allow time for any residual power to drain before turning it back on. If you’re still having trouble, try performing a power reset by unplugging your printer, allowing at least five minutes for any remaining voltage to dissipate before plugging the device again and resuming use.

Error Code B200: Internal Temperature is Too High

Description: Your Canon Pixma printer’s internal temperature may be too high to continue printing efficiently or safely. This is often caused by the output tray being open when attempting to use your Canon printer. To resolve this issue, please close the output tray and continue printing.

Error Code B201: Printer Fan Error

Description: Your printer’s fan may have stopped working correctly. Please turn off your printer and allow it to sit for five minutes before turning it back on again in an attempt to resolve this issue. If you’re still having trouble, try performing a power reset (turning the printer off, wait five minutes before turning it back on again).

Error Code B202: Printer Power Problem

Description: There may be an issue with your printer’s power supply. Ensure that your printer is plugged into a working outlet, and then turn off your Canon Pixma inkjet printer for at least 30 seconds to allow time for any residual power to drain before turning it back on. If you’re still having trouble, try performing a power reset by unplugging your printer, allowing at least five minutes for any remaining voltage to dissipate before plugging the device again and resuming use.

Error Code E02 Printer is Out of Paper

Description: Paper is not loaded correctly in your Canon printer. Ensure that paper is correctly installed before continuing with a print job. If you’re still having trouble, try clearing out any remaining piece by opening (or closing) the input tray or output bin, then clearing out any remaining paper.

Error Code E03 Paper Jammed in Printer

Description: Remove any remaining paper by opening (or closing) the input tray or output bin, then clearing out any remaining piece. If you’re still having trouble, try performing a power reset by unplugging your printer, allowing at least five minutes for any remaining voltage to dissipate before plugging the device again and resuming use.

Error Code E05 Paper Jam in Tray / No Paper to Continue Printing

Description: Ensure that paper is loaded correctly in your printer’s input tray(s) before continuing with a print job. If you’re still having trouble, try clearing out any remaining paper by opening (or closing) the input tray or output bin, then clearing out any remaining form.

Error Code E04 The FINE Cartridge cannot be recognized.

Description: The FINE cartridge (or ink tank) installed in your Canon printer may not be compatible with the device, or the wrong type of cartridge might have been used. Ensure that you are using a genuine Canon product, and then try removing and reinstalling it to reset any issues.

Error Code E08 Ink absorber is almost complete.

Description: The ink absorber installed in your Canon printer is almost complete. When the cartridge becomes filled with ink, you will need to purchase a new one (or otherwise reset the device). If this error code appears frequently, it may indicate that the printer’s waste counter has been reached or exceeded and needs to be reset.

Error code E13 and E16 ink have run out.

Description: The ink tank installed in your Canon printer has run out of ink. Try replacing it with a new one to continue printing.

Error code E15 No paper is loaded.

Description: Paper is not correctly installed in the input tray(s), or you have no paper left that can be used for printing. Try reloading the correct type of paper in the input tray(s) before continuing with a print job.

Error Code P02 Cartridge error

Description: Your ink cartridge may not be compatible with the device, or it could have been installed incorrectly. Remove and reinstall the corresponding FINE cartridge to resolve this issue before attempting another print job.

Error Code P03 Line feed error

Description: An issue may have occurred with your printer’s feed system. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job.

Error Code P05 ASF sensor error

Description: An issue may have occurred with your printer’s automatic sheet feeder. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job.

Error Code P06 Internal temperature error

Description: Your printer’s internal temperature may be too high. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job, or wait for it to cool down (if possible).

Error Code P07 Ink absorber full

Description: The ink absorber in your printer is full and needs to be replaced. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error Code P08 Print head temperature rise error

Description: An issue may have occurred with your printer’s print head. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error Code P15 USB VBUS over current error

Description: A USB cable may be connected to the printer, which is causing an electrical problem. Ensure that no wires are plugged into your device, and then try printing again. If this error message persists after resetting the unit, it could indicate a more significant issue with your computer’s port or another component inside the printer itself.

Error Code P09 EEPROM error

Description: An issue may have occurred with the printer’s EEPROM. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error Code P15 USB VBUS over current error

Description: A USB cable may be connected to the printer, which is causing an electrical problem. Ensure that no wires are plugged into your device, and then try printing again. If this error message persists after resetting the unit, it could indicate a more significant issue with your computer’s port or another component inside the printer itself.

Error Code P20 Other hardware error

Description: An issue may have occurred with your printer’s hardware components. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error code U04 Firmware error

Description: The firmware on your Canon printer is corrupt and needs to be replaced via a USB connection with a computer.

Error code U05 EEPROM error

Description: An issue may have occurred with your printer’s EEPROM. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error Code P22 Scanner error

Description: An issue may have occurred with your printer’s scanner. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error Code P24 Service call error

Description: A significant hardware component inside of your Canon printer is at fault; you will need to schedule a repair with the manufacturer.

Error Code P11 Image data error

Description: An issue may have occurred with your printer’s image data processing function, causing it to fail. Try removing and reinstalling the corresponding FINE cartridge to resolve this problem before attempting another print job or otherwise resetting the device.

Error code U17 Host interface error

Description: An issue has occurred with your printer’s host computer interface. Ensure that no cables are plugged into your device, and then try printing again. If this error message persists after resetting the unit, it could indicate a more significant issue with your computer’s port or another component inside the printer itself.

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